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Empowering Proactive Innovation

Innovative L&D for Building a Culture of Proactive Business Model Innovation and People-Focused Change
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“In times of change learners inherit the earth; while the learned find themselves beautifully equipped to deal with a world that no longer exists.”
Eric Hoffer, American Philosopher 
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Change is accelerating in most industries, creating specific challenges for teams at all levels. In this volatile, uncertain, complex, and ambiguous (VUCA) environment, rather than keeping innovation locked in the executive suite, organisations are finding success by enabling everyone to contribute to meaningful improvements.

The hard part? Creating conditions where people actually feel confident questioning established processes and suggesting new approaches. This requires both practical tools and clear communication channels that work for everyone from senior leaders to frontline staff.

If you want your teams to move beyond passive adaptation and actively shape how work gets done, I offer targeted learning programs across three core areas. My approach combines structured workshops with hands-on projects where teams tackle real challenges in your organisation. This creates immediate value while building the skills needed for long-term transformation – without relying on consultants or external solutions.

To help navigate this transformation successfully, let’s explore two fundamental questions that shape how organisations can thrive in a VUCA world, addressed through three key learning and development areas.

What needs to change?
Proactive Business Model Innovation

Imaginative, interactive and practical workshops and learning programmes based on visual Business Model / Value frameworks which equip your teams with an innovation mindset, a practical toolset and a common language for communicating business model innovation up, down and across an organisation.

Where bold ideas meet practical solutions​

How do we do this change?
Change Management

Workshop facilitation, training and project management covering the people side of business change. Full stakeholder engagement, from leadership teams, change teams, end-users, partners and customers. Maximise success of your change initiatives by ensuring that truly proactive L&D is embedded from day 1 to sign-off and beyond.

Guiding change – one person at a time

Digital Transformation

Digital Transformation is about much more than technology and processes. Like all organisational change, ultimately it’s about people and helping your employees and customers adapt to new ways of working. With over 3 decades of experience in software Professional Services and training, let’s get your people on-board and productive asap.

Where bold ideas meet practical solutions​

"You've been a great ambassador for what training delivery and design could do. There's been a common sense and pragmatism that was lacking for a long time there."

Dave Blakemore, Technical Lead, SOM Delivery Team at NATS

Metropolitan Police Service – Delivery of Superuser Training, Train the Trainer programmes and post go-live support for the biggest IT transformation project ever undertaken by any police force in the UK

Northern Care Alliance – Design of end-user systems training and eLearning components for the introduction of new patient record systems in Neo-natal Intensive Care.

Manchester University NHS Trust – Epic Credentialed Training Team Lead for Emergency Department transition to Epic Patient Record System, covering Train the Trainer for the team and delivery of training to 1000s of Trust ED staff including Consultants, Nurses and Receptionists .

NATS (National Air Traffic Service) – Collaborating closely with Subject Matter Experts, the Training Design / eLearning team, and multiple business stakeholders, I led the development of a comprehensive suite of blended learning programs for Service Operations Management, as part of the £2bn transformation project to replacement NATS technical and operating environment, which keeps the skies safe over the UK.

Pro Bono work for Cardiff-based children’s charity: Following a request from a colleague at NATS to help out a friend, conducted workshops to help the charity’s training staff transition to digital, remote work following COVID restrictions. Reworked in-person workshops to be delivered remotely, covering MS Teams, Word, PowerPoint, and Outlook, enhancing digital proficiency. Also managed the procurement of a new LMS.

Current and Previous Projects

I have been privileged to collaborate with some amazing L&D, HR and Change teams in the UK and internationally, on a Freelance / interim basis, working on many interesting projects covering L&D strategy, learning development / delivery and change management.

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Ready to lead change?

Let’s discuss how we can help your organisation build innovation capabilities at every level.

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